Kenyt AI vs Zendesk

Best Zendesk Alternative For AI-powered Service Desk

Witness 60% less operational cost by automating customer support with an AI-powered Kenyt service desk. Offer a superior user experience by resolving queries quickly or providing easily digestible self-help resources.  

Kenyt.AI vs Zendesk

Kenyt.AI vs Zendesk
Our Support Advantage

AI-powered support

Kenyt ensures AI agents guide human agents or users around every corner. Whether to find help resources, summarize chat history, or offer grammar suggestions, the Kenyt service desk emphasizes AI to optimize support operations and improve user satisfaction.

Real-time analytics & reporting

Be attentive in your support operations with real-time insights. Monitor live case progress, chat trends, and response times. Optimize the process by identifying bottlenecks with detailed reports on case closer rate and user feedback.

Customizable chat filters

Organize your chat the way you like. Easily set up multi-channel messages in the order that makes sense for your team. Customizable filters allow you to personalize chat management to suit your business precisely.

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Why choose Kenyt.AI

4.5 /5

Kenyt.AI impresses with its seamless integration, intuitive user interface, and robust AI capabilities. The platform’s ability to handle complex customer queries with natural language processing significantly improves response times and customer satisfaction. Its customizable features and insightful analytics also provide valuable support for enhancing overall customer engagement strategies.—Tulasi G.

Zendesk

Why consider Zendesk

4.4/5

Zendesk is the most customizable ticket system in the market, with a lot of features that can help to automate things. Plus you can also install apps that could be useful.—Christiane D.

Features that can win your favor for Kenyt.AI compared to other Zendesk alternatives

Features Zendesk
Conversational AI for customer support
Customization
Automated responses
Ticket management
Omnichannel support
Automated ticket routing
Self-service portal
Live chat integration
Agent performance tracking
In-depth analytics
SLA mangement
Workflow management
Knowledge base
Mobile app for agents Limited
Customizable dashboards
Integrations with CRM
Advanced customizations
Contextual AI for insights
Role-based access control
Feedback and satisfaction survey

Apply An AI Touch To Your Customer-Centricity With Kenyt Service Desk

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