Ticket Management

Efficiently Manage, Track, and Resolve IT Support Tickets

Streamline Your IT Support Ticket Management with Kenyt ITSM AI Assistant: Say Goodbye to Manual Ticket Handling!

Trusted by Leading Companies

Streamline Your Processes, Boost Your Productivity, and Save Time!

Intelligent Ticket Routing

Automates the routing of tickets to the appropriate support team, leading to faster issue resolution and reduced resolution time.
Customizable Ticketing Workflow
Allows the creation of custom workflows for ticket creation, tracking, and resolution, increasing productivity and enhancing the user experience.

Real-time Ticket Analytics

Provides data-driven insights for ticket management, leading to better decision-making and an improved ticket resolution rate.
Collaborative Ticket Management
Facilitates multi-channel communication for cross-team collaboration, leading to faster issue resolution and enhanced productivity.

Custom Fields

Create custom fields for tickets. Capture more accurate ticket data.
Link Documents & Chats with Tickets
Attach docs, link chat conversations. Keep all info in one place.

Unlock Intelligent Routing, Customizable Workflows, Real-time Analytics, and Collaborative Ticket Management!

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