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L1 Support

Achieve Faster Resolutions with Fewer Frustrations
using an AI-powered ITSM Chatbot

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Get Ready for a Supersonic Experience of IT Issue Resolution

Improved Efficiency

Faster issue resolution with intelligent automation.

Enhanced Customer Experience

24/7 availability for prompt support

Cost Reduction

Lower operational costs with Kenyt ITSM Assistant

Increased Productivity

L1 support allows technical teams to focus on complex issues

Kenyt ITSM chatbot: AI-driven service desk superhero for exceptional user experience

Omnichannel Support

Supports various channels for seamless user experience.
  • Supports various channels (e.g. chat, email, phone).
  • Enables seamless support across platforms.
  • Enhances user experience.
Root Cause Analysis
Identifies underlying causes for improved decision-making.
  • Identifies underlying causes of technical issues.
  • Improves problem-solving and decision-making.
  • Enables prevention of future incidents.

Instant IT Support Over Video

Enhanced user experience with face-to-face interaction
  • Live video support for real-time issue resolution
  • Remote IT support without physical presence
  • Enhances conversational experience.
Issue Based Routing
Automated routing of hardware and software issues to specialized support teams
  • Improved first-time resolution rate with faster and accurate issue handling
  • Reduced resolution time with efficient issue management
  • Faster issue resolution with no delays

Experience Seamless IT Support with Kenyt's Intelligent ITSM AI Assistant. Get Started Now For Free!

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