Kenyt AI vs Cognigy

AI-powered assistant that will match your brand image

WIth Kenyt.ai you can customize the dashboard and appearance of your platform the way you want it, simplifying the UI for users and your team members.

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Kenyt.AI vs Cognigy
What sets us apart

Highly customizable

You can customize the dashboard to match the brand image of your business. This will provide your business users and customers with ease of access on your platform.

Automate workflows

You can streamline and manage workflows by automating the entire process. This will help you save time and effort in doing the redundant activities.

Built-in voice mail functionality

Kenyt.ai provides you with voice mail functionality, which is an industry leading functionality.

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Why choose Kenyt.AI

4.6/5

“The customization in this and flexibilty of using Kenyt is so wonderful by all side. All the tools in this are quick to implement, select and fast in response.” – Vrushti L. Marketing team member

“For the paid marketing on google and the google analytics features is not capable in this software.” – Vrushti L. Marketing team member

Cognigy (1)

Why consider Cognigy

4.6 /5

“Some additional detailed academy learning on Voice Gateway and the architecture of Cognigy in the Contact Center would be beneficial to help round out knowledge of how Cognigy fits into the tech landscape of a customer. ” – Jordan B. Enterprise user

“It’s easy to use for business users and it brings voice, chat and other technologies together on one platform.” – Daniel O. Enterprise user

Features comparison

Features

Kenyt.AI vs. Cognigy

CRM

Yes

Yes

Access controls/ Permission

Yes

Yes

Notifications

Yes

Yes

Customizable templates

Yes

No

Campaign Management

Yes

Yes

Customer Experience Management

Yes

Yes

Customer Segmentation

Yes

No

Email Management

Yes

Yes

Voice mail

Yes

No

Third-party Integrations

Yes

Yes

Real-time Analytics

Yes

Yes

Real-time Reporting

Yes

Yes

Social Media Integrations

Yes

Yes

Multi-language

Yes

Yes

One key feature that is missing in Cognigy is customer segmentation. This means you will have a tough time managing the labels for various use-cases and customer separation. Also, the absence of voice mail also impacts businesses that want to deploy AI in the customer support and service department.

Kenyt.ai on the other hand provides you with highly customizable dashboard for simplifying the user interface. Cognigy provides you with a rigid workspace, making users go through a steep learning curve to get used to this platform.

Price comparison

Pricing

Kenyt.AI vs. Cognigy

Basic plan

$29.99
250 chats (monthly quota)
2 AI assistants,
3CRM,
5 departments

NA

Enterprise plan

$429
8000 chats (monthly quota)

NA

Join in on the journey where you customize your dashboard to match your brand image

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Trusted by over 600+ leading companies

Trusted by over 600+ leading companies