WIth Kenyt.ai you can customize the dashboard and appearance of your platform the way you want it, simplifying the UI for users and your team members.
You can customize the dashboard to match the brand image of your business. This will provide your business users and customers with ease of access on your platform.
You can streamline and manage workflows by automating the entire process. This will help you save time and effort in doing the redundant activities.
Kenyt.ai provides you with voice mail functionality, which is an industry leading functionality.
“The customization in this and flexibilty of using Kenyt is so wonderful by all side. All the tools in this are quick to implement, select and fast in response.” – Vrushti L. Marketing team member
“For the paid marketing on google and the google analytics features is not capable in this software.” – Vrushti L. Marketing team member
“Some additional detailed academy learning on Voice Gateway and the architecture of Cognigy in the Contact Center would be beneficial to help round out knowledge of how Cognigy fits into the tech landscape of a customer. ” – Jordan B. Enterprise user
“It’s easy to use for business users and it brings voice, chat and other technologies together on one platform.” – Daniel O. Enterprise user
Features | ||
CRM | Yes | Yes |
Access controls/ Permission | Yes | Yes |
Notifications | Yes | Yes |
Customizable templates | Yes | No |
Campaign Management | Yes | Yes |
Customer Experience Management | Yes | Yes |
Customer Segmentation | Yes | No |
Email Management | Yes | Yes |
Voice mail | Yes | No |
Third-party Integrations | Yes | Yes |
Real-time Analytics | Yes | Yes |
Real-time Reporting | Yes | Yes |
Social Media Integrations | Yes | Yes |
Multi-language | Yes | Yes |
One key feature that is missing in Cognigy is customer segmentation. This means you will have a tough time managing the labels for various use-cases and customer separation. Also, the absence of voice mail also impacts businesses that want to deploy AI in the customer support and service department.
Kenyt.ai on the other hand provides you with highly customizable dashboard for simplifying the user interface. Cognigy provides you with a rigid workspace, making users go through a steep learning curve to get used to this platform.
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+91 78937 68516
(US Sales)
+1 339 900 6352
(Email Us)
contact@kenyt.ai
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