Discover how our CRM software for hospitality industry will improve operations and guest satisfaction.
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Our hospitality CRM is designed to provide guests with the ultimate satisfaction. This automated and powerful CRM comes into play right from the reservation to check-out and gathering feedback. This simply means you can sit back and relax while your guests have an amazing time.
Kenyt hospitality CRM is built with modern standards to meet the growing and rapidly changing needs of the users. When you understand the unique needs of your users, you will be able to provide them with unique experiences that typically match with their requirements. To sum this up, Kenyt hospitality CRM simply keeps you ahead in the competitive hospitality market.
When you deploy hospitality CRM, you can sit back and relax without the need to worry continuously about the users on your platform. This automated CRM will solve a major chunk of the daily activities without the need for manual intervention. The Top-4 reasons for the need of hospitality CRM are as follows:
Capture preferences, past visits, and special requests using custom data properties and lead and contact management. Deliver a personalized experience every time with AI insights and reports.
Centralize all guest inquiries, from phone to WhatsApp, and manage bookings through a functional sales pipeline. Improve response time and minimize errors with superior integration ability.
Send welcome notes, reminders, offers, and feedback requests using WhatsApp, Email, phone integration, and built-in telephony. Save time with easy automation and consistent messaging.
Track guest history, tailor campaigns, and roll out loyalty offers using customizable reports. Drive retention and revenue through smart sales activity planning and automated follow-ups.
Track all bookings from websites, OTAs, and social channels via a single dashboard. Enable calendar sales planning, sales funnel visibility, and real-time updates across teams.
Know your guests better. Use custom data properties to record room types, dining preferences, and past feedback for hyper-personalized service.
Automate check-in reminders, thank-you messages, and upsell offers. Use extensive workflow automation to ensure no opportunity is missed—before, during, or after a guest’s stay.
Automatically collect and route guest feedback to the right teams. Improve service delivery and prevent churn with proactive task management and real-time resolution tracking.
Kenyt hospitality CRM lets you integrate with a number of other tools to simplify and streamline your workflow. You can build a powerful centralized dashboard to manage every aspect of your business with ease.
Still wondering if Kenyt is the best hospitality CRM available in the market? We will make this question simple for you and list out the Top-5 reasons:
Kenyt.AI answers queries, assists in bookings, and manages FAQs instantly, anytime, anywhere.
Send WhatsApp messages, emails, and SMS automatically from booking to post-checkout, powered by built-in telephony and faster implementation.
Suggest room upgrades, spa slots, or dining options based on guest behaviour using AI insights, driving more revenue per guest.
Every interaction is stored for staff access, enabling seamless service via custom data properties, activity tracking, and sales planning.
Kenyt’s CRM is specifically designed with features typically to meet the unique needs of the hospitality sector, such as guest preference tracking, reservation management, and personalized service options.
Kenyt’s CRM is designed for easy implementation with a simple interface and quick integration capabilities. Our support team is also available to assist with the setup process.
Yes, Kenyt’s CRM provides personalized guest interactions and services by tracking guest preferences and history, which can greatly improve guest satisfaction and loyalty.
Absolutely. Whether you operate a small hotel or a large hotel chain, Kenyt’s CRM can scale to meet your needs, offering customizable features and integrations.
We provide comprehensive support, including onboarding assistance, training resources, and continuous technical support to ensure you get the most out of our CRM.
Yes, Kenyt’s CRM is designed to integrate seamlessly with various reservation and property management systems, ensuring a smooth and efficient workflow.
Kenyt’s CRM offers tools for targeted marketing campaigns, upselling opportunities, and loyalty programs, all aimed at boosting bookings and repeat business. You can typically personalize offers for your guests, so they prefer coming back to your business.
Yes, Kenyt prioritizes data security and employs advanced security measures to protect your data, ensuring that all guest information is securely stored and managed.
Yes, Kenyt’s CRM offers a customizable dashboard that allows you to highlight the most important metrics and data relevant to your business operations.
Yes, Kenyt’s CRM includes comprehensive analytics and reporting tools that help you gain valuable insights into your operations, guest behavior, and overall performance to make data-driven decisions.
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